As a practical matter, the technology supporting SMART is constantly being improved. SeaTools does not analyze attributes or thresholds. Seagate uses the SeaTools diagnostic software to test the SMART status of the drive. If any one attribute exceeds a threshold then a general SMART Status test will change from Pass to Fail. Various attributes are being monitored and measured against certain threshold limits. The idea then and today is to predict a failure before it happens. With the backing of personal computer manufacturers, the disk drive industry adopted an analysis system in the 1990's called Self Monitoring Analysis and Reporting Technology or SMART. Thus, if a SMART error appears suddenly, it virtually always means, unfortunately, that the drive is about to fail and should be replaced.Ī third-party SMART software issued an alert: SMART tests indicate whether a drive is approaching imminent failure. Please see our Warranty Information page for replacement information.Įach Seagate hard drive engages in regular self-tests, and most computers automatically run regular SMART tests on the hard drive(s) installed on them. Therefore, if SeaTools indicates that the drive is failing, Seagate recommends backing up your data immediately and replacing your drive. A drive may be failing but continue to function normally for a short time, so SeaTools is often a better judge of whether the hard drive is failing than the drive's functionality at any given moment. SeaTools' PASS or FAIL is the standard that Seagate uses to determine whether a hard drive is still in good working order or is failing. Under what circumstances did the SMART error occur? If the drive does not spin up after all of those steps, please visit the Warranty page to begin a warranty replacement order.
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